Business Ethics and Operational compliance getting what you paid for.

Here at Hive Tech Systems integrity is central to how I operate as such customers really should be made aware of the failures that can imply a dodgy technology businesses. In Australia there is a number of compliance requirements which are necessary when it comes to the law.

• All services rendered are required to have a receipt - That is upon finishing a "tech job" the customer should be provided with the appropriate documentation if a business refuses to give you a receipt walk away. Any business that is legitimate will provide a receipt for services and products rendered. This is important as for example with me receipts are used to deal with warranty related issues, for example if your PSU dies within less than 10 years under the 10 year warranty I can easily use the receipt to contact the manufacturer and ask for a replacement and IF it's the PSU that died and destroyed the PC then it is even more critical as the receipt will contain a listing with itemized entries with all the parts.

  
  

• Avoidance of part numbers of stipulating components - all businesses in the technology industry should be completely transparent about components used and their respective part numbers this ensures you are getting exactly what you pay for, if you provide me a list of components and IF you have a very specific motherboard you want, I will give you that motherboard or equivalent feature set, if not I will give you a quality motherboard from another brand or company you will never get "cheap crap" there are places though you can "cheap out" PC fans can reasonably be cheaper, but if you want the utmost longevity I get expensive fans from the likes of Arctic, Noctua, Corsair or even NZXT. This avoidance can also come in the form of refusing to tell you the PSU provided.

• False claiming parts - There is some measures you can take to make sure you get the parts you pay for asking for a receipt is core to that, but also if you want a bit of insight into "legitimate new parts" if the board has been stored correctly which in the factory is typically in special ESD bags which are stuck shut, then the PCB shouldn't have any discoloration or the solder joints. Solder joints as they age they form often a "green tinge" and in some cases will form "sharp dendrites" which are protrusions out of the solder. Also ask about where the component failed, if reluctant to tell you exactly where it failed especially if it's "clear as day" avoid that business.

  
  

• Not handing back the motherboard or spare parts - Once your system or job is done, you should ask about the left over parts because there is always left over parts, the motherboard will often also contain the manual for the board, and other parts if they don't give you back your parts you paid for, even PSUs come with parts some come with special bags to store your spare cables in so you do not lose them.

  
  

• Not choosing parts fit for purpose - Some system builds require a bit more nuance and technical acumen when the system is build such as those designed with high availability in might such as redundant components such disk arrays, or specialized storage components. For example in the case of wanting an absolutely "reliable" SSD normal QLC and MLC drives will not cut it. SLC drives are the most reliable as what happens is everytime a bit is written 1 bit cell is purged in MLC and QLC drives 4 bits are purged at once, while yes this leads to higher amounts of storage you sacrifice reliability in the long run. This also includes not choosing the right videocard as well, that means if you are building a workstation which is for actual heavy work, then this configuration might result in large differences in the demands for say videogames. An example GPU heavy rendering with complex scenes may benefit from RTX 6000 Pro series GPUs especially if time is a critical component of the customer experience.

  
  

• Transparency is critical - Obfuscation of details surrounding your computer build or the parts that went into should ALWAYS be an immediate redflag.